4 Questions to Ask Your IT Infrastructure Provider

Your IT infrastructure provider is your number-one resource for all your computer service needs. Without their help, you would not be able to operate your daily applications, complete business tasks, sell products and services, or even check your email. That’s why connecting closely with a trusted IT provider is the best way to ensure you get things done on or ahead of schedule. 

At Innohosting, our IT infrastructure experts are here 24/7 to help you with all of your service needs. That means we not only give you reliable systems with our affordable plans, but we are also here for you after the fact.

The InnoHosting difference means we go above and beyond to give you accurate resources, reliable service, and helpful insights for your IT infrastructure. You can also learn more by visiting our website and exploring helpful resources in your free time. However, today we are here to share some commonly asked questions that you should be asking your IT infrastructure provider.

What Services Do You Offer?

Before you even choose your IT infrastructure provider, it’s a good idea to ask the right questions and document responses in detail. One question – which might seem obvious but is often overlooked – is asking your provider what services they offer. By asking this question, you will learn about every service your provider offers, not just the ones you might have already been shopping for. This is important in case you ever want to expand, switch, or update your plan to include other services.

It can be a lot more work to have to change providers completely than to build off an existing plan from the same company. Therefore, knowing the comprehensive scope of your IT infrastructure provider’s services upfront is one way to save you time, stress, and money.  

InnoHosting IT infrastructure.
Image by Coffee Bean from Pixabay

Can You Tell Me About Your Security Systems?

Next, you should ask your IT infrastructure company about their security systems. Understanding the types of security measures your provider has in place can ensure you don’t fall victim to malicious cyberattacks or threats. Let your IT provider be a watchful security guard 24/7 with reliable systems and software in place. 

Firewall protection, data security measures, security software, regular scans and reports, suspicious activity alerts, and anti-viral technologies are all integral aspects of good security systems. 

At InnoHosting, we give you the most secure servers and database centers on the market. Now you won’t have to worry about cyberattacks, data breaches, viral injection attacks, or phishing scams. Our security protocols come with every plan and include ActivGuard technology. 

Is My Data Protected Against Crashes?

Regular security measures are important but are not a guarantee against the damage that occurs with sudden data crashes. Therefore, you also want to make sure you ask your IT provider about their data backup protocols. Some aspects to look for include data backups and scans, as well as high recovery percentages.

We have all of that and more at InnoHosting, so you can rest assured you won’t lose the information that is the backbone of all you do. We give you 99.9% guaranteed uptime and can recover most of your data if a crash occurs. This is all in addition to fast connection and download speeds, which make it easy to expand content in your database anytime. 

Can I Add To, Upgrade, or Switch My Plan?

Commitment can be hard, especially when you don’t know what the future might hold. Therefore, it’s a good idea to talk with your current provider about how simple it is to add onto, upgrade, or switch your IT plan when the time is right. Some people might be looking to grow a business that needs more applications, bandwidth, and software systems. In other cases, you might realize you no longer need certain features and can switch to a simpler plan. Whatever your needs are, it is best to know ahead of time what options you have so you can act accordingly when the time is right. 

InnoHosting’s rapid migration system makes it simple to switch between current plans. You can also switch to our services from another provider, with everything you need in one location. We will transfer databases, web hosting accounts, emails, and applications. Scalability is simple with the InnoHosting difference. 

Contact InnoHosting Today

It’s natural to have questions. We encourage and welcome all of your IT infrastructure questions at InnoHosting. With our resources and helpful experts, we can answer your questions on our 24/7 call service line today. This means you can make informed choices, troubleshoot problems, or upgrade your plan at any time.

Plus, with our fast connection speeds, reliable servers, stored data backup systems, and much more, we are ready to help new clients anytime. Contact us today, and we will help you make the right choice for your business or personal IT infrastructure needs. 

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