The common question we receive is how to manage the billing & automation aspects of your web hosting company. With InnoHosting Reseller accounts, we bundle in WHMCS for free with our reseller hosting packages (Business, Professional and Enterprise reseller hosting packages).
We bundle in a lot of extras which all integrate into the WHMCS billing system to automate a vast amount of your daily processes.
Billing is probably one of the most labour intensive tasks you’ll end up doing, however because of WHMCS being bundled in with our reseller hosting packages, nearly all of it can be automated. WHMCS will automate:
- Invoice generation
Will generate invoices on due dates
- Invoice payment tracking
When a customer pays, the invoice will be marked as paid and the next due date incremented
- Payment reminders & overdue reminders
Payment reminders are sent before the due date letting the client know their invoice has to be paid soon, when the invoice becomes overdue, overdue reminders are sent.
- Account suspensions and terminations
Accounts that become overdue by a predefined number of days can be automatically suspended, and eventually terminated. This option can be turned on/off in case you want to manage things manually
- Late Fees
A late fee can be added automatically. This can be a set amount or a certain percentage of the total due. Late fees can encourage customers to pay early and on time.
- Account cancellation requests
Customers requesting their account be cancelled can be automatically terminated at the end of their billing cycle
- Automatic account set up
New orders can be set up and installed upon successful payment by the customer. A welcome email is then dispatched to the customer with their login details.
Plus much more perks. As you can see, it can automate a good deal of your web hosting administrative operations.
Domain Registration & SSL Certificates
A feature I quite like is the automation of domains and SSL certificates. No more do you have to manually register a domain name for the web hosting, it can be fully automated. To do this you need a domain reseller in order to sell domains under your own brand. Lucky for you, InnoHosting bundles one in for free. Not only that, but our prices are one of the cheapest in the industry allowing you to set some pretty good margins.
Likewise, SSL certificates can be automatically set up. To do this you’ll need an SSL reseller account.. We provide one of those too!
One of the many problems facing web hosting companies is fraudulent sign ups. It can be a long manual process verifying all the information manually. However WHMCS bundle in a fraud module and a free MaxMind minFraud account. InnoHosting customers benefit from this too.
New sign ups will be screened and a variety of information checked & verified. This includes cross referencing their telephone number & address with IP they signed up with to see if the locations match, checking if they used a proxy server and much more. A fraud score is determined. You can set orders of a certain score to be rejected or an automated call be placed to verify the phone number.
The above are just three main things which are used regularly. WHMCS offers a lot of other extras which I haven’t mentioned above (see whmcs.com for full details).
InnoHosting customers on the following reseller hosting packages come with a free WHMCS license: Business, Professional, Enterprise.
All our Virtual Private Server (VPS hosting) package come with a free WHMCS license too.
For more information on InnoHosting web hosting and reseller hosting services, please see our site at http://www.InnoHosting.com